can't find the answers you're looking for?
contact firstname.lastname@example.org for more information.
what is official league?
official league is a lifestyle brand that challenges the norms. with every stitch and every design, we craft wearable art that sparks conversations, celebrates individuality, and unites fans like never before? click here to learn more.
what kind of products do you sell?
premium hats, jackets, and jerseys.
where is official league based?
all hats (unless specified) are 53cm.
xs: 24 in (chest), 26 in (length)
s: 25 in (chest), 27 in (length)
m: 26 in (chest), 28 in (length)
l: 27 in (chest), 29 in (length)
xl: 28 in (chest), 30 in (length)
xxl: 29 in (chest), 31 in (length)
where is my order confirmation?
once you submit an order, a confirmation is emailed to the email address entered at checkout. don't see it? be sure to check your spam folder. note: if you did not enter an email at checkout, you will not receive an email.
when will my order ship?
orders may take 5-7 business to ship. note: if you pre-ordered an item, please refer to the product pages for a more specific shipping timeline.
when will my order arrive?
US orders are mailed via USPS. packages may take 5-7 business days to arrive.
how do I track my order?
once your order has left our [ official ] headquarters, you will receive an email with a tracking number.
how do pre-orders work?
did you pre-order an item? sit back and relax. our [ official ] team is hard at work. you will receive a shipping confirmation as soon as it is on its way to your noggin.
team issues are a limited-edition collection that is available for a one-week period. only 100 of each item is created.
are you ahead of the game? the first 10 items in a team issue are available on a first come, first serve basis.
entering in the raffle:
because demand is so high, we like to give everybody the chance to [ make it official ]. the remaining 90 hats in a team issue are raffled out. a hold equivalent to your order amount will be put on your card. if you are chosen to purchase a team issue item, your card will be charged. if you are not chosen, the hold will be released in 3-5 business days after the team issue has closed.
was I chosen to purchase a team issue item?
you will receive an email notification once the team issue has ended letting you know if you were selected or not. didn't get an email? be sure to check your spam folder.
once the hat hits your noggin, there's no going back. all [ official ] sales are final.
was there a mistake with your order?
please contact email@example.com.
did you make an [ official ] mistake?
please contact firstname.lastname@example.org
how does my organization partner with official league?
are you ready to make it official? contact email@example.com.
how do I become an [ official ] designer?