Below are some of are common questions about orders
After placing your order, you'll receive an order confirmation email at the email address you entered during checkout. If you don't see it within a few minutes, check your spam or junk folder. If you still can't find it, or you didn't enter an email address during checkout, please contact us at info@officialleague.co and we'll be happy to help. Note: If you did not enter an email at checkout, you will not receive an email.
Most in-stock Official League orders ship within 5-7 business days. Once your order leaves our headquarters, you'll receive a shipping confirmation email with tracking information.
If your order includes a pre-order item, please refer to the estimated shipping timeline listed on that product page, as pre-order items ship separately once production is complete.
Most U.S. orders are shipped via USPS and typically arrive within 5-7 business days after they have shipped. Delivery times may vary during holidays, product launches, or periods of high shipping volume.
Once your order ships, we'll email you a USPS tracking number so you can follow your package's journey. If you haven't received a shipping confirmation after 7 business days, please contact us at info@officialleague.co.
Pre-order items allow you to reserve products before they're available to ship. The estimated shipping window for each pre-order is listed on the product page.
Once your pre-order is ready, you'll receive a shipping confirmation email with tracking information. If your order contains both pre-order and in-stock items, your order may ship together once all items are available.
Tracking information may take 24-48 hours to update after your shipping label has been created. If your tracking hasn't changed after several business days, please contact us at info@officialleague.co, and we'll help investigate your shipment.
If you need to update your shipping address, correct an item, or request a cancellation, please email info@officialleague.co as soon as possible.
Because orders begin processing quickly, we can't guarantee changes or cancellations, but we'll do our best to accommodate your request before your order ships.
Below are some common questions about product sizing
Most Official League hats feature an adjustable closure designed to fit a wide range of head sizes comfortably (approximately 55cm). If a hat has a unique fit or construction, it will be noted on the product page.
Please refer to each product description for style-specific sizing information.
Sizing varies by product and collection. Every jacket and outerwear product page includes a detailed sizing chart as the final image to help you choose the correct size.
Every jersey includes its own sizing chart as the final product image. Because sizing may vary between collections and type of jersey, we recommend reviewing the sizing chart before placing your order to ensure the best fit.
If you're between sizes, we generally recommend sizing up for a more relaxed fit. Since every collection is slightly different, always refer to the sizing chart provided on the product page for the most accurate measurements.
Below are some common questions about returns
All Official League purchases are final sale.
If your order arrives damaged, defective, or you received the wrong item, please contact info@officialleague.co and our team will work with you to resolve the issue as quickly as possible.
We're sorry about that.
Please email info@officialleague.co with your order number, a description of the issue, and photos of the item within a reasonable timeframe after delivery. Our team will review your request and help make things right.
Because all sales are final due to our releases being limited-edition, we are unable to offer size exchanges. We recommend reviewing the sizing chart on each product page before placing your order.
Below are some common questions about our products
Yes. Official League partners with leagues, teams, artists, and organizations to create officially licensed premium apparel and headwear.
Many Official League collections are produced in limited quantities and may not be restocked once they sell out. If a product is marked as limited edition, we recommend purchasing while it's available.
Some products and collections may be restocked, but many limited-edition releases are produced only once. If a product returns, we'll announce it through our email newsletter and social media channels.
Care instructions vary by product. We recommend following the care label attached to each garment to help maintain its quality, fit, and longevity.
Don't hesitate to contact us at info@officialleague.co
